Help & FAQ

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frequently asked questions

What do your website design services in Kenya include?

Our website design services in Kenya cover everything from concept development, UI/UX design, responsive layout, content structuring, SEO optimization, and full deployment. Whether you need a corporate website, ecommerce store, or personal blog, we tailor each solution to meet your goals.

What Payment Methods Are Available?

We accept cash, M-Pesa, bank cheques, and Visa for all transactions.

Do I have to commit to a contract?

Before work commences, both parties are required to sign an agreement, which is outlined in our proposal. This ensures clarity on the project scope, terms, and expectations.

If I have questions, where can I find answers?

You can find answers by reaching out to our support team via WhatsApp, calls, or email. We're always here to help!

How much does social media marketing cost?

The cost of social media marketing depends on your specific needs, including platform selection, ad budget, and campaign scope. Contact us for a customized quote

Any contracts or commitments?

For work to begin, you may be required to make a deposit of 20%, as outlined in our proposal. This ensures a smooth workflow and commitment to the project.

Which Plan Is Right For Me?

The right plan depends on your business needs and goals. Contact us, and our team will help you choose the best solution tailored to your requirements.

How long does it take to complete a website project?

he timeline depends on the project’s complexity and requirements. A basic website can take 2-4 working days, while more advanced projects may take longer. Contact us for a detailed timeline estimate

Do you serve clients outside Nairobi?

Yes. While we are based in Nairobi, our website design services are available across Kenya, including Mombasa, Kisumu, Nakuru, Eldoret, and more. We also serve international clients remotely

Website Design Services in Kenya

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Professional Website Design Services in Kenya

ISIO offers reliable and creative website design services in Kenya to help your business stand out online. We build fast, mobile-friendly, and SEO-ready websites tailored to your goals — whether you’re launching a business, running an online store, or upgrading your current site. From Nairobi to across Kenya, we deliver websites that work.

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Copyright Issues

Who owns the rights to the website after completion?

Once the project is completed and full payment is made, you own the rights to your website, including its content and design. However, we reserve the right to showcase the project in our portfolio.

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Refund Policy

What is your refund policy

Refunds are subject to the terms outlined in our proposal. Deposits and payments made for completed work are non-refundable. However, if a project is canceled before significant work has begun, a partial refund may be considered.